Deep Space Products

Deep Space Products has been a Lunatico dealer in North America for years, and has now also become our official support and service centre there. Whether you bought your Lunatico device from us or from another authorised US or Canadian dealer, Deep Space Products is your first point of contact for support in North America.

The team

Ed Thomas of Deep Space Products—Lunatico customer service for North America
Ed Thomas, Deep Space Products—North American support contact for all Lunatico products.

Ed Thomas leads the DSP team and handles most Lunatico support queries personally. He has years of experience supporting advanced astronomical equipment, and already collaborates with other top brands in the industry.

What DSP covers

North America customer support for Lunatico products
  • Pre-sales advice: Which product fits your setup, compatibility questions, configuration recommendations
  • Warranty service: All Lunatico warranty claims in North America are handled by DSP—no need to ship to Spain
  • Repairs: Out-of-warranty repairs and hardware diagnostics
  • Technical support: Setup, software configuration, integration with your observatory system
Deep Space Products workshop—service facility for Lunatico products
The DSP workshop—where warranty service and repairs for North American customers are handled.

North American customers can order directly from the Deep Space Products website and receive support from a team in the same time zone.