Deep Space Products

Deep Space Products has been the authorised distributor and service centre for Lunatico products in North America for many years. The relationship is built on shared values: quality products, honest technical advice, and genuine post-sale support — not just box-shipping.

The team

Ed Thomas of Deep Space Products — Lunatico customer service for North America
Ed Thomas, Deep Space Products — North American support contact for all Lunatico products.

Ed Thomas leads the DSP team and handles most Lunatico support queries personally. His background in both astronomy and electronics means he can engage at a technical level with setup questions, integration issues, and hardware diagnostics — not just direct customers to a FAQ page.

What DSP covers

North America customer support for Lunatico products
  • Pre-sales advice: Which product fits your setup, compatibility questions, configuration recommendations
  • Warranty service: All Lunatico warranty claims in North America are handled by DSP — no need to ship to Spain
  • Repairs: Out-of-warranty repairs and hardware diagnostics
  • Technical support: Setup, software configuration, integration with your observatory system
Deep Space Products workshop — service facility for Lunatico products
The DSP workshop — where warranty service and repairs for North American customers are handled.

North American customers can order directly from the Deep Space Products website and receive support from a team in the same time zone. All stock is held locally — no trans-Atlantic shipping waits for standard orders.